Vanderbilt IT

Password Reset?

Click here for Identity related Knowledge Articles. Choose How to Reset an Expired VU Password or How to Change Your VUnetID Password based on your requirements.

Storage Retention FAQ

Learn more about the collaboration tools available at Vanderbilt

MFA Support?

General instructions for DUO or Okta verify, including Frequently Asked Questions (FAQ)

Report a Phishing Incident.

Learn what to look for and how to report

Need Vanderbilt Wifi?

Get connected while on campus

VU Identity

Manage your VUnetID and related services

VU Software Store

Get access to software resources at cost savings

View All Resources

Just For You

Need help?

Contact the tech hub on campus. We are here to help you.

Report a Security Incident

Report any IT related incidents immediately.

Report Phishing

Learn what to look for and how to report.

On-Campus Support is provided by request:

Monday - Friday: 7:00 AM – 6:00 PM

Walk-up Support is provided at the Hill Center:

Monday - Friday: 9:00 AM - 3:00 PM

Phone Support can be reached at 615-343-9999
or by texting us at 1-844-436-1567:

Monday - Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Sunday: 2:00 PM– 11:00 PM

You may also chat with us by using the chat function found on the bottom right corner of the page. Please note that if you are using ad-blockers, you might not see the chat function.

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