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Home > Computer Services > FAQs > VUnet Account > What do I do if I forgot my ePassword or recovery questions?

What do I do if I forgot my ePassword or recovery questions?

  1. If you do not remember your password or recovery questions then you must re-authenticate by first calling your local support provider. Arts and Science Faculty and Staff can call us at 615-322-6950.  
  2. Once your support provider has re-authenticated your account, you will need to go to VU Idenity - Existing Users, and click on Re-authenticate. Then follow these instructions.
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